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Codex / ANNOUNCEMENT

Banked reset granted to 500k ChatGPT Work and Codex users

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What happened

A banked reset was granted to everyone who pressed the reset button during a two-hour window affected by an issue. The post also promises a banked reset for all ChatGPT Work and Codex users tomorrow.

Who this applies to

500k ChatGPT Work and Codex users who pressed the reset button during the affected two-hour window

Retrieved from the original account and classified automatically. Check the complete post for eligibility; account delivery has not been checked.

What to do next

  1. Open your official Usage page and check whether a reset credit appears.
  2. If eligible, review the credit’s terms and use it when the extra allowance helps you.
  3. Confirm your new usage balance after redeeming it. Reading this announcement does not apply a credit.
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What the source said

Source says · automated · Quoted verbatim from the original post; not translated.

Added a banked reset to 500k users of ChatGPT Work and Codex. What’s been happening: - Just released the ability to use a banked reset from web and mobile. Before today you could only do it in the desktop app - Had an issue where less than 10% of users who used a banked reset and it didn’t actually reset. This was during a 2 hour window. - It was hard to find all the exact users where it didn’t apply, so instead granted a banked reset to everyone who pressed the reset button in that 2 hour window. This also gives us the opportunity to validate the new infra ahead of tomorrow Tomorrow we will celebrate our 7M active users milestone and grant the first banked reset across all of our ChatGPT Work and Codex users. We will also release a bunch of updates to the desktop app, addressing a ton of your feedback. Talk soon
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